Stubhub has removed its Twitter page, citing a “potential for misuse”.
In a blog post on Monday, the company said it had removed its account following the “escalating incidents” that took place during the World Cup in Brazil.
The announcement comes after fans at the World Football Clubs World Cup were given a warning from Stubhub and its Twitter team that their accounts would be taken offline.
Stubhub’s Twitter account has since been deleted.
“We took this action to protect our valued customers from misuse and abuse on our platform,” the company wrote.
“StubHub and the World Rugby Federation have worked closely together to ensure that the safety and security of our valued customer base are our top priorities.”
This is a challenging and challenging time for all of us at StubHub and we apologise for any inconvenience.
“Stubs Twitter account was removed from StubHub in May 2016.
It came after the Rugby World Cup was cancelled due to high ticket prices, which were subsequently reduced.
Stubbedby a tweet on the @StubhubsWorldTwitter account, the message read: “This is going to happen, and we need you to be prepared for it.
If you have questions or concerns, please do not hesitate to contact our customer care team.
“A number of Stubhub Twitter users posted about the incident and the issue, with some saying they were disappointed with the company for the actions.”
The whole process from when they took our account to now is not working well at all,” one user wrote.
Another, who asked not to be named, wrote: “We can’t stand it.
They should just get a little more transparency and put their foot down and not use social media for all these people.